Billing Representative

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Oracle exceptions are billing exceptions that are generated from the Team Health APAC Oracle database. The Oracle Exceptions Assistant is responsible for working these billing exceptions assigned to the Oracle Exceptions Dept, working the GECB to Oracle patient mismatches, Home Health Data Entry into Oracle, gHeriMed and Ingenious Med addendums, Billing Error Reports and TES Edits assigned to the Oracle Exceptions Dept.

This position enters charges into Oracle, makes charge corrections as related to CPT or place of service changes in Oracle and the billing system that are sent directly from the provider, the regional office staff, Team Health Compliance or the Team Health Coding Team. The Assistant carries out his/her duties by adhering to the highest standards of ethical and moral conduct in the best interest of Team Health.

• Responsible for working the Oracle Exceptions assigned to the Oracle Exceptions Dept.
• Responsible for working the GECB to Oracle patient mismatches.
• Responsible for working gHeriMed and Ingenious Med addendums.
• Responsible for working billing error reports.
• Responsible for working TES edits assigned to the Oracle Exceptions Dept.
• Responsible for charge entry into Oracle and Oracle change corrections related to CPT and/or place of service changes.
• Maintains and exceeds department standards for productivity and quality.
• Continually seeks to understand and act upon employer/customer needs, concerns, and priorities.
• Meets employer/customer expectations and requirements, and gains employer/customer trust and respect.
• Functions effectively within a team and participates and contributes constructively to produce results in a cooperative effort.
• Demonstrates ongoing enthusiasm and commitment to the work assigned.
• May perform special arrangements as assigned by the Oracle Exceptions Director.

• Approximately 1+ year of experience with data entry processes within a multifacility environment.
• High school diploma or equivalent required, some college coursework preferred.
• Demonstrated success working in a team environment focused on meeting organization goals and objectives is necessary.
• Basic knowledge of CPT codes, place of service as it relates to billing.
• Ability to multi-task, set priorities, and follow through without direct supervision.
• Excellent written and verbal communication and interpersonal skills.
• Proven analytical skills and ability to work in a structured, fast-paced environment.
• Proficiency in working with billing systems, GECB experience is desirable.
• Knowledge of Microsoft Excel, Outlook, Word, and Zoom.
• Must be organized, detail oriented, and meticulous with all tasks.

• May require manual dexterity and/or frequent use of the computer, 10-key, calculator, and/or repetitive motions to comply with essential functions.
• Requires physical/mental stamina to meet production and quality standards.
• Requires ability to conform to standards for attendance.
• Prolonged work on a PC/computer and telephone.
• Prolonged sitting at a desk.
• May be required to participate in meetings where Zoom audio and video is required.
• Overtime may be required.

Location: Remote

Working Level: Full-Time

Job Category: Accounting, Administrative, Healthcare

Job : 57376

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