Director, Engagement

Title: Director, Employee Engagement

Department: Human Resources

Number of Positions: 1

Classification: 3m/On campus mobile

Position #: 101090

Pay Rate: $64,780 - $81,110 per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references.

Reference check requirements: Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.

Personal references (friends, clergy, customers, relatives) are not considered acceptable references.

A professional reference such as a previous or current co-worker may be used as one of the references.

The overall purpose of this job to design, lead, and implement the college’s employee engagement and recruitment strategy in alignment with the College’s mission, vision, values, and strategic plan, with an emphasis on building a culture of recognition, fostering professional growth, and strengthening talent pipelines through student employment, internships, and alumni engagement. The director develops programs and partnerships that promote PSCC’s vision of becoming a career immersion college while ensuring initiatives have measurable outcomes that enhance the employee experience and organizational performance.

• Provide strategic oversight of the College’s recruitment and selection processes by supervising the Employment Specialists, leading efforts to automate and streamline hiring workflows, ensuring consistency and efficiency in applicant screening, onboarding coordination, and hiring practices.
• Expand recruitment pipelines for student employment and internships by engaging managers across campuses, developing best practice guidelines, and increasing alumni hires. Represent the college internally and at recruitment fairs, networking events, and employer partnerships to build talent pipelines for entry-level roles and strengthen community relationships.
• Lead college-wide recognition programs and events that celebrate employee excellence, service, and contributions. Partner with the Foundation to integrate giving opportunities with recognition efforts, ensuring alignment with alumni engagement strategies. Manage college wide, division, and departmental recognition calendars, awards programs, and related communications to enhance morale and retention.

Develop, coordinate, and evaluate professional learning for staff, including soft skills, compliance-based training and leadership in collaboration with the PACE director, HR executive director, and other stakeholders (including but not limited to Pellissippi Academy:
Path to Excellence;
Pellissippi State Trainer Academy (PSTA), etc.). Collaborate with the Cross Functional Talent Development team to maintain a year-round training calendar and other college wide professional development initiatives. Lead career advancement programming for staff, providing clear paths for growth and supporting internal talent development. Collaborate with Career Development and Engage and Lead to deploy student employee workshops. Leverage a designated learning management system (LMS) for delivery once identified.

Other training responsibilities as assigned.

Expand awareness and accessibility of HR resources, policies, and procedures by serving as HR liaison and maintaining HR specific content on the college’s intranet. Ensure information is accurate, clear, user-friendly, increasing transparency and understanding across the college community. Partner with the HR executive director to update content regularly and communicate changes effectively.

As assigned by the executive director, assist with employee relations by completing specific assignments, which may include gathering information, preparing communications, supporting investigations, or assisting with engagement-related follow‑up…