NOC Support Technician

Knoxville, United States

Are you a smart, driven, and curious person who loves working with wireless technology and solving problems? Do you have a mind for software, technology, and communicating? Are you looking to grow your career with great upward trajectory? Do you work hard, have a positive attitude, and are interested in helping others?

If you answered “Yes”, RCN Technologies is the right place for you. We are a thriving tech company in downtown Knoxville with tremendous opportunities for a person who seeks a career in technology and wants to work for a company that values the individual, invests in its people, and provides incredible opportunities for individual impact and career growth.

We are looking for an individual who is willing to put in exceptional effort and can work well within a team environment to accomplish strategic goals and support growth needs. This person needs to possess an unwavering dedication to providing the best service and best product to the customer. We believe incredible service builds incredible customer relationships that will allow us to grow with each customer.

In addition, this person needs to be organized and have an extreme ownership of their role with the goal of building a great career and growth with us.

Join a winning team today and experience growth and success with us. All you need to do is apply now to learn more.

Veterans are encouraged to apply.

We are actively hiring for this position. You will be expected to work a standard schedule of 40 hours per week, with flexibility to work up to 60 hours per week based on a schedule. You’ll primarily be working at our downtown Knoxville, Tennessee headquarters located at 200 Jennings Avenue, but we will consider remote candidates in the Pacific Time Zone.

We are hiring for day, night, and weekend shifts.

We are offering competitive compensation and a growth plan based on experience and skill and this will be discussed with you during the interview process.

You’ll have many opportunities to develop and grow your career skills and applied experience. In addition to working on impactful projects and having a strong influence on their development and execution, you’ll also spend time shadowing team members in other departments. You’ll get face-to-face time with the company president and other executives while building relationships and your professional network with leaders throughout the company.

You’ll have the opportunity to observe meetings with various stakeholders. Your role s and responsibilities will provide skill development and you’ll get periodic informal and formal reviews and feedback from your supervisor. You’ll also have input on what you want to accomplish during your career.

Please apply through our careers portal at  . Make sure to include a resume, cover letter, and any work samples you feel are relevant to the position.

Your seat will have the following roles and responsibilities, though there will be new needs and activities that develop during your time here that you’ll be involved with as well:

• Cellular Network Device & Data Tech Support & Projects
• Cellular Network Device & Data Systems Maintenance & Lab Testing
• Internal Training, Development, & Maintenance

It is important that all team members embody RCN’s Core Values:
Enjoy the Journey, Embrace Development, Extreme Ownership, Stronger United, and Create Wow. You may perform other duties outside of job description when needed.

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

• This position requires the ability to operate a telephone, computer, calculator, copier, fax machine, scanner, and any other office equipment.
• Must be able to remain in a stationary position for extended periods of time.
• Must be able to walk/stand for extended periods of time.

RCN Technologies  ideal candidate for this position is someone with a desire to learn and a passion for technology. Someone who is very organized and enjoys getting the details right. This position is for…