IT Systems Engineer

Principle is an international brand implementation company; we bring global brands to life in any environment, anywhere in the world.

Brand implementation and corporate identity roll out is a complicated job, we work with businesses to ensure their brand is delivered consistently by expertly providing consultancy, audit and project management, fit‑out, signs and way finding, graphics, interiors, financing and regular maintenance.

All our employees work in an environment where they are actively encouraged to maintain and improve our standards, ideas and new ways to work. We focus on looking forward and harnessing the energy of those who want to build their career by thinking outside the box.

Our people make us unique; the way we work; our thinking; our service.

The Sr. IT Systems Engineer will play a pivotal role in shaping the technological vision and strategy of our company. This position requires an innovative and dynamic individual who can drive IT solutions that align with business objectives and ensure seamless execution across multiple groups within the organization. The individual will be responsible for IT systems, hardware and helpdesk in the United States and work closely with the Head of IT in the UK on initiatives that foster business growth, operational efficiency, and data security.

• Infrastructure Management:
  Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and hardware.
• Cybersecurity:
  Maintain robust cybersecurity measures to protect company data and systems from threats and breaches with global data protection regulations.
• Technology Innovation:
  Introduce cutting‑edge technologies to enhance resource efficiency, improve workflows, and support digital transformation initiatives.
• Advanced understanding of Active Directory and other core Microsoft technologies. Able to create and maintain user and computer accounts and modify file permissions and security access lists. Advanced understanding of group policy design and creation. Able to design hierarchical OU structure to meet business needs.
• Budget Oversight:
  Manage IT budgets effectively, ensuring cost‑efficient solutions while maintaining high‑quality service standards.
• Vendor Relations:
  Build and maintain strong relationships with vendors and service providers to secure best‑in‑class solutions and services.
• Ensures system issues are resolved on time and efficiently to meet business deadlines.
• Project Management:
  Oversee IT projects, ensuring timely delivery, adherence to budgets, and alignment with business requirements.
• Stakeholder
  
  Collaboration:
  
  Work closely with internal stakeholders, including senior management and department heads, to understand business needs and deliver tailored IT solutions.
• Help Desk ticket management and support, including set up of company hardware (e.g. thin clients, laptops, printers etc).
• Local network maintenance.
• Wi‑Fi set up and maintenance.
• IT asset management.

• Education:
  
  Bachelor’s degree in information technology, Computer Science, or a related field. ITIL, Microsoft certifications, Comptia Security/A+ are highly desirable.
• Experience:
  
  Minimum of 5 – 7 years of progressive IT experience, including at least 3 years within a global or multinational company.
• Technical Expertise:
  In‑depth knowledge of IT systems, infrastructure, networking, and software solutions. Familiarity with emerging technologies such as AI, IoT, and cloud computing.
• Proven ability to lead diverse teams and drive results in a fast‑paced, dynamic environment.
• Communication:
  Strong interpersonal skills with the ability to communicate technical concepts to non‑technical stakeholders.
• Problem‑Solving:
  Demonstrated analytical and problem‑solving skills with a hands‑on approach to overcoming challenges.
• Global Insight:
  Understanding of the complexities of operating in a global market, including cultural sensitivity and knowledge of international IT regulations.
• Exceptional customer service - ITSM
• Previous IT and systems management experience
• Ability to communicate effectively with…