MGR IT

Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer with over 11,000 employees.

Position Summary

Responsible for management of staff and standards associated with IT/Informatics maintenance, and operations. Responsible for feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications systems and programs. Assists in projecting software and hardware requirements. Assigns personnel to various projects and directs their activities; reviews and evaluates their work.

Responsibilities:

• Provide leadership and line management to IT/Informatics staff for application support, maintenance, and operations.
• Provides guidance in the development of project requests and business plans to be presented to Sr. Leadership.
• Assist leadership in the preparation and entry of department budgets and business plans. Ensure adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests.
• Serve as customer advocate for facilities, acting as primary liaison between customers and IT.
• Prepare long- and short-range plans for application selection, software systems development, systems maintenance, production activities, and for necessary support resources.
• Prepare cost estimates for current and proposed projects, reflecting the equipment and staff requirements.
• Manage coordination of vendor proposals for purchases of hardware, software, and technical services to assure adherence to technical, security, and privacy specifications.
• Oversee department personnel including selection, training, and personnel development. Confer with and advise subordinates on administrative policies and procedures, technical problems, priorities, and methods.
• Hold staff accountable for corporate and IT/Informatics policies, standards, and methodologies.
• Prepare activity and progress reports regarding applications systems analysis and programming sections.
• Establishes and maintains exemplary communications and working relationships with the other members of the Covenant Health Leadership.
• Local travel required.
• Other related duties as assigned.

Requirements:

• Bachelor's degree in business administration, computer science, or information management. Alternatively, related field, equivalent work experience, and or certification will be considered. Masters level education preferred
• Eight (8) years of increasing responsibility in related work experience is required. Supervisory and IT project management experience required. Experience in healthcare environment preferred.
• Employee must have a valid Tennessee driver’s license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.

Covenant Health is an equal opportunity employer.