Operations Manager- DevOps

4 days ago Be among the first 25 applicants

Founded in 1999 in the beautiful Smoky Mountains of East Tennessee, Cadre5 provides innovative technical solutions to our customers locally and nationally. Our Cadre5 Lab Partners division has partnered with The Information Technology Services Directorate (ITSD) at Oak Ridge National Laboratory (ORNL) to recruit a qualified Operations Manager to serve as a key contributor to the success of project research initiatives by managing and advancing technical operations at a project level.

This role involves close collaboration with the project’s Principal Investigator (PI), oversight of Dev Ops Engineering work being performed, ensure Software Quality Assurance (SQA) is performed, and ensure technical solutions are being provided on time and in budget. The ideal candidate will bring technical expertise, sound judgment, and a proactive approach to supporting project research computing environments.

ORNL delivers scientific discoveries and technical breakthroughs needed to realize solutions in energy and national security and provides economic benefit to the nation. This premier research institution located near Knoxville in Oak Ridge, TN, addresses national needs through impactful research and world‑leading research centers.

• Working with highly talented team members
• 3 weeks’ vacation
• Excellent medical insurance, including employer‑paid benefits

• Maintain and advance technical operational duties across research projects, ensuring alignment with evolving scientific needs.
• Collaborate with the project PI to manage and fulfill data requirements for research teams.
• Manage the Dev Ops release cycles and ensure releases stay on time, in scope, and on budget.
• Provide technical recommendations to improve application health, performance, and scalability.
• Oversee full‑cycle resource management, including intake and fulfillment of Dev Ops requests.
• Analyze incoming project requests using expert judgment and advise the PI on prioritization and feasibility to ensure they meet project needs.
• Prepare and present reports on application uptime, project financials, task status, and other key performance indicators.
• Direct project technical operations and staff to ensure work priorities are met and shift priorities as required.
• Attend project meetings and interpret technical requirements to staff and stakeholders.
• Document and maintain operational procedures, workflows, and recommend improvements to enhance efficiency.
• Uphold ORNL’s core values—Impact, Integrity, Teamwork, Safety, and Service—while fostering a respectful, inclusive, and accessible workplace.

• Bachelor’s degree in Information Technology, IT Operations Management, or a related field.
• A minimum of eight (8) years of relevant experience, or an equivalent combination of education and experience.
• Strong technical knowledge of Dev Ops Engineering and Operations Management.
• Proven ability to gather and interpret system requirements for complex research projects.
• Ability to direct Dev Ops technical work.
• Excellent verbal and written communication skills for engaging with staff, sponsors, and stakeholders.
• Demonstrated interpersonal skills that support collaboration, leadership, and team building.
• The ability to obtain and maintain a Department of Energy "Q" clearance is required. This requires US Citizenship.

• Experience in IT project management, particularly in research or technical environments.
• Background in supporting research computing or scientific infrastructure.
• Self‑motivated and capable of working independently while contributing to collaborative teams.
• Experience designing, operating, and managing containers.
• Ability to thrive in a fast‑paced environment, manage multiple priorities, and adapt to evolving project needs.

Cadre5 offers excellent pay and benefits, to include full medical, dental, and vision coverage coupled with 401K match, 15 days PTO, and 10 holidays.