Linux & Windows Systems Engineer

Location: Knoxville, TN

Job :546

# of Openings:1

Founded in 1999 in the beautiful Smoky Mountains of East Tennessee, Cadre5 provides innovative technical solutions to our customers locally and nationally. Our Cadre5 Lab Partners division has partnered with The Research Systems Engineering Team (RSE) in the Information Technology Services Division (ITSD) at Oak Ridge National Laboratory (ORNL) to recruit a talented Linux and Windows Systems Engineer to design, install, configure and maintain systems for multiple research projects.

In this position, this individual will be embedded with RDSE customers providing Linux support as the primary focus, while also supporting Windows systems, storage, virtualization, networking and related services. This is an onsite position located at the facility being supported.

ORNL delivers scientific discoveries and technical breakthroughs needed to realize solutions in energy and national security and provides economic benefit to the nation. This premier research institution located near Knoxville in Oak Ridge, TN, addresses national needs through impactful research and world-leading research centers.

This is a full-time, permanent position that requires on-site work in Oak Ridge, TN.

• Working with highly talented team members
• Excellent medical insurance, including employer-paid benefits

The R&D Systems Engineering Group focuses on support researcher's IT needs. Staff charge directly to projects or programs, and not to a centralized budget. Our goal is to enable research while protecting ORNL assets, especially from cyber incidents.

As a Linux and Windows Systems Engineer in the RDSE group, you will have the opportunity to work directly with researchers to provide for their IT needs. As an IT professional you will help enable the research, while also protecting ORNL assets, data, and research discoveries.

In this position, support will be primarily for Linux server, storage, and application environments, while also providing Windows systems administration, virtualization, backup, and networking support for research projects and specialized technical environments. While you will work as part of a larger team, your support will be for specific projects with one team member designated as backup. You may also be designated as backup for support to other projects.

The entire team is available when assistance is needed, whether reviewing proposed solutions or helping to troubleshoot.

There are various technical tasks that will need to be performed in this role. Some of these tasks can include:

• Troubleshoot various Linux server related issues.
• Install, configure, and maintain various Linux server distros, including Red Hat.
• Install, configure, and maintain system software, both commercial packages and various freely available software (including Apache, MySQL, PHP, Tomcat, JBoss, etc.).
• Patch both system and 3rd party vendor software to ensure security and stability.
• Monitor for patch releases and work with the customers and other admins to ensure the patches are applied in a timely manner.
• Provide consulting in both the selection and purchase of hardware and software.
• Ensure the secure and effective operation of computing systems through compliance with ORNL procedures and IT Internal Operating Procedures.
• Work with other system engineers and vendors to resolve both hardware and software issues.
• Work with local bargaining unit personnel on hardware installation and hardware repairs where it is outside the scope of a vendor.
• Utilize Internet resources (mailing lists, blogs, etc.) to resolve problems with open-source software.
• Develop and document procedures for startup, execution, shutdown, backup, and recovery.
• Help maintain and manage cloud data and resources.
• Support data storage systems and backup services.
• Design, install, configure, secure and maintain Windows 2016/2019 systems,
• Hyper-V clusters, and application software in support of project needs.
• Manage backup services.
• Manage networking equipment, including Cisco firewall and network switches, as project needs require.
• Assist users with desktop and instrument issues across supported environments.
• User account creation and password support.
• Assist application developers and deploy their solutions.
• Approve, download and apply Windows updates across supported domains and systems.
• Develop and document system and service diagrams, procedures, and software build/install notes.
• Support virtualization platforms,…