IT Project Manager

IT Project Manager

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the IT Project Manager today!

The IT Project Manager

• The IT Project Manager establishes and matures the project management discipline for the Information Technology department and drives the successful delivery of IT initiatives from intake through closure.
• This role brings structure and accountability to a busy, multi-workstream environment
  -building the frameworks, cadence, and reporting that keep cross-functional teams aligned and on task.
• The IT Project Manager coordinates operations, development, and security project work and serves as the primary point of project communication for IT leadership and organizational stakeholders.

Framework & Governance

• Establish and maintain IT project management frameworks, including intake, prioritization, scheduling, status reporting, and project governance.
• Implement and enforce consistent practices for scope, change control, risk and issue (RAID) tracking, and documentation.
• Develop and maintain a portfolio-level view of IT projects and reporting for leadership.
• Standardize project artifacts, templates, and methodologies appropriate to the team's size and pace.

Delivery & Coordination

• Plan, schedule, and drive execution of IT projects, holding team members accountable to milestones and deadlines.
• Manage dependencies, resource coordination, and timeline conflicts across concurrent work streams.
• Identify, elevate, and remove blockers; proactively manage risk.
• Coordinate vendor deliverables, statements of work, and external implementation partners.
• Lead project meetings, maintain action logs, and ensure follow-through.

Stakeholder Management

• Serve as the central project communication point between IT, executive leadership, and clinical and operational stakeholders.
• Translate technical work into clear status, risk, and decision updates for non-technical audiences.
• Support major initiatives such as Microsoft 365 platform rollouts, endpoint and Intune enrollment, ZTNA deployment, and EHR evaluation and implementation.

• Bachelor's degree, or equivalent professional experience.
• Five or more years of IT project management experience.
• Demonstrated project management experience within a Microsoft 365 environment (required).
• Experience delivering projects in healthcare or another heavily regulated environment (required).
• Strong organizational, facilitation, and written and verbal communication skills.
• Proficiency with project management and collaboration tools.

• PMP, CAPM, PRINCE2, or recognized Agile/Scrum certification.
• Familiarity with HIPAA and 42 CFR Part 2 requirements.
• Experience implementing or maturing a PMO or project-governance function.
• Experience coordinating EHR or clinical-system implementations.

• Microsoft 365 (including Project, Planner, and Teams), Microsoft Entra  Intune initiatives, ZTNA and SD-WAN networking projects, data-governance and security tooling, and EHR platform evaluation and implementation.

• Projects are executed within a dual HIPAA and 42 CFR Part 2 compliance framework.
• The IT Project Manager ensures that regulatory and privacy requirements are incorporated into project planning, vendor selection, and implementation.

• Primarily office and hybrid work based in Knoxville, TN, with occasional travel to other organizational…