Help Desk Technician General Electric

Work alongside talented engineers in Knoxville to ship tinker-friendly features that delight users at every scale. Few technology roles let you own the whole thing end to end; this mid-level one in Knoxville does, and it pays $63,000 - $91,000.

• Lead the Patch Management migration that finally retires General Electric's craft-obsessed legacy stack
• Prototype proof-of-concept solutions for emerging technology requirements
• Decide when to buy Zabbix versus build it for General Electric's Knoxville, TN stack
• Coordinate releases with stakeholders across Knoxville, TN and remote teams
• Turn vague technology tickets into crisp, testable Cultural Awareness acceptance criteria
• Refactor the technology module General Electric has been afraid to touch
• Break large technology initiatives into Cultural Awareness increments Knoxville can actually deliver
• Trim General Electric's cloud bill by right-sizing the Group Policy infrastructure in Knoxville, TN

• Experience supporting cross-functional teams in a mid-level capacity
• The judgment to distinguish a fire drill from an actual fire
• Experience thriving in a people-centered, deadline-driven setting like General Electric
• Comfortable owning projects from concept through delivery
• The integrity to flag your own mistakes first
• A growth mindset that treats feedback as fuel, not threat
• Proven aptitude for Wireshark, ideally near Knoxville, TN

Run from a single floor in Knoxville, TN, General Electric is a wildly-collaborative reminder that technology breakthroughs still start small. We believe the best technology decisions get made closest to the work, not three floors up.

Here you earn $63,000 - $91,000 while a dedicated mentor helps you grow from mid-level into ownership, all wrapped in benefits worth keeping.

Live feed: the Knoxville, TN role remains unfilled and actively recruiting.