Dominion Property Manager

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Dominion Group is a vertically integrated, multi-discipline real estate investment firm focused on developing, acquiring and operating generational real‑estate assets in the conventional multi-family housing, affordable housing and seniors housing sectors. We deliver superior value and returns to our partners and investors in these sectors by building robust operating platforms driven by dynamic, faith‑based cultures that serve to engage people, improve lives, and enhance our real‑estate investments.

Dominion is headquartered in Knoxville, TN, with its $1.5 b portfolio covering 25+ markets throughout the southeastern US.

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• Health Insurance, including Medical, Dental, and Vision
• Life Insurance, Short-Term, and Long-Term Disability Insurance
• Telephone Doctor 24/7
• Employee Assistance Program
• Health Savings Account or Health Reimbursement Arrangement
• Paid Time Off
• Paid Holidays
• Time and a Half on Holidays
• Direct Deposit
• Employee Referral Program
• Sponsored Mission Trips – $1 000 allowance and up to a week of paid time off
• Marriage Retreat - Weekend Retreat Paid in Full
• Professional Counseling – Free and Discounted Sessions Offered Annually
• Identity Theft Protection and Credit Monitoring

Responsible for facilitating efficient day-to-day business operations of the assigned community by overseeing and enhancing financial growth, employment and development of staff and maintaining positive resident relations. Encourages involvement in, and enjoyment of the apartment community by the residents.

• Creates a positive, welcoming, supportive sense of community for residents, visitors and associates.
• Responsible for building and maintaining strong resident rapport.
• Assists in the selection, supervision and training of Leasing Agents.
• Tracks and forecasts occupancy, and develops and executes marketing strategies to generate awareness and traffic to the property.
• Maintains security measures, ensuring proper incident documentation and notification to management.
• Notifies residents of issues affecting their tenancy.
• Monitors landlord‑tenant relations and mediates disputes when necessary.
• Responsible for and stays current and compliant on all state, federal and local laws relating to Fair Housing.
• Negotiates and monitors contracts pertaining to the property in conjunction with Director of Operations.
• Responsible for the overall appearance of property and grounds.
• Establishes and monitors processes to ensure maintenance issues are resolved in a timely manner.
• Responsible for overseeing Leasing Agents/Consultant(s) and/or Assistant Manager ensuring smooth operation of all activities related to apartment rentals, move‑ins, lease renewals and proper documentation is in place.
• Responsible for overseeing on‑site Maintenance Technician(s), ensuring proper facility upkeep and timely fulfillment of service requests.
• Inspects apartments for move‑in condition and turnover status, including determining damages and cleaning‑fee charges for move‑outs, as well as annual renewal walk‑throughs.
• Perform all job-related duties as assigned by supervisor.
• Maintain regular and predictable attendance; some Saturday and evening shifts may be required.

• Assists in preparation of annual operating budgets and works with Director of Operations to maintain budgetary guidelines.
• Develops and utilizes sound rent collection procedures, including following up with delinquent accounts.
• Responsible for timely processing of all rent checks, submits all related/supporting documentation.
• Oversees security deposit administration.
• Reviews, approves and submits all invoices for payment.

• College degree preferred.
• Three years Property Management experience preferred, preferably in a multi‑family environment.
• Must be legally able to operate a motor vehicle, possess valid driver’s license and auto insurance, and meet company driving requirements.
• Excellent customer service skills.
• Above average understanding of Bookkeeping/Accounting…