Office Supervisor

Join to apply for the Office Supervisor role at University Physicians' Association, Inc. (UPA)

University Physicians’ Association, Inc. is seeking an experienced Office Supervisor to join our team at The Cole Center for Parkinson’s & Movement Disorders at Northshore
, a leading specialty practice dedicated to exceptional patient care. This is an exciting opportunity for a motivated professional to oversee daily operations, support a talented team, and ensure a smooth, patient-focused experience.

Location: Knoxville, TN

Schedule: Full-Time | Monday – Friday

• Impactful Leadership:
  Play a key role in shaping clinic operations and driving quality care.
• Collaborative Environment:
  Work closely with providers, staff, and administrators in a supportive setting.
• Competitive Benefits:
  Comprehensive package including health, dental, vision, PTO, and 401(k) with company match.

• Oversee daily clinic flow to ensure efficiency and patient satisfaction.
• Manage staff schedules, weekly payroll, and performance reviews.
• Develop and implement office policies in alignment with hospital standards.
• Coordinate financial performance, including reimbursements and operating costs.
• Partner with billing teams to ensure accurate charge capture and reimbursement.
• Serve as the liaison between providers, staff, vendors, and hospital departments.
• Monitor quality measures and implement process improvements.
• Handle credentialing and compliance requirements.
• Resolve customer satisfaction concerns promptly and professionally.
• Other duties as assigned by Practice Administrator.

• Minimum 3 years of physician office management experience in a healthcare setting.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of billing processes, scheduling, and healthcare compliance.

Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care!