Assistant Store Manager; Bench

Madison County, TN, USA
• Murfreesboro, TN, USA
• Chattanooga, TN, USA
• Knoxville, TN, USA

Posted Wednesday, January 14, 2026 at 6:00 AM

What's In It For You!

• Every employee is bonus eligible after 90 days!!
• Growth opportunities
• Help others through our charity partners
• Save the environment!

Why We Will Love You

• Your smile lights up the room!
• Your care for our customers, donors, and team members
• Your unique personality and amazing attitude
• You are ready to lead a diverse team
• You have a valid driver's license and clean driving record

Teamwork Makes The Dream Work

Our management team works together to lead and develop our awesome team members as they take great care of our donors and customers. Whether in our wholesale operation, America's Thrift Online, our vast donations network, or in one of our retail locations, we combine our passion for donors and community service in all that we do.

Why You Will Love Us:
Our Mission, Vision and Values

• Positively impacting the environment and the communities we serve
• Providing values that meet our customer's needs and wants
• Reducing millions of pounds of waste each year
• Supporting local charities

Vision

To be the Thrift Brand of Choice in the Southeast and online by offering the best in value, variety & selection, and convenience for our customers and donors.

Position Title:
Assistant Store Manager Bench
* Bilingual preferred*

Reports To:
General Manager

Department:
Operations

Position Purpose and Objectives

As an Assistant Store Manager (Bench) (ASMB) with America’s Thrift Stores (ATS) each day will be filled with challenging and exciting work where every day is different! ASMBs are responsible for inspiring their leadership team and team members to live out ATS Mission and Values while upholding the company culture. ASMBs partner with their District Manager and Store Leadership Team to meet financial goals and generate revenue and donations necessary to support the mission, operations, and community programs provided by ATS.

ASMBs empower their team while creating an environment for personal and professional growth. The ASMB must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit and loss, identification of high‑quality donated items, loss prevention, product quality control, product pricing, and building community rapport with an emphasis on customer relations. Ultimately, you build your team: hiring, training, and developing team members.

Travel during the 16‑week training period and potential relocation within Tennessee, regardless of where you live, is required.

Roles and Responsibilities

• Collaborate with the Assets Protection team and/or People & Culture Business Partner to investigate incidents related to company assets, equipment, and personnel.
• Delegate daily tasks to supervisors and team members to fulfill operational requirements effectively.
• Verify the precision of deposits, currency exchanges, and promptly alert management of any cash or register concerns.
• Lead and inspire a dynamic team, cultivating a supportive and efficient work atmosphere.
• Uphold adherence to company policies, local regulations, and safety protocols.
• Conduct regular performance assessments and offer constructive feedback for continual improvement.
• Develop employee behavior and performance to support their growth with ATS.
• Champion a culture rooted in trust, employee growth, and sustained engagement through leading by example.
• Offer guidance, coaching, and disciplinary measures when necessary to supervisors and team members.
• Facilitate seamless onboarding and orientation processes, ensuring all documentation is accurate and complete.
• Enforce company policies, standards, and values to maintain organizational integrity and excellence.
• Utilize reports to craft and update sales floor layouts to maximize sales potential.
• Manage inventory levels across all merchandise categories, ensuring optimal production levels and merchandise quality for enhanced revenue generation.
• Oversee the smooth flow of donations, ensuring adherence to standards, safety protocols, security measures, and state regulations.
• Supervise store operations,…