Sales Lead, Retail, Customer Service Rep

Overview

The Vitamin Shoppe is looking for a part-time Sales Lead. If you’re passionate about health and wellness, interested in becoming incredibly knowledgeable about the latest and greatest supplements, and looking for a fulfilling career that doesn’t fill all your time— you might be a perfect fit!

Ready to take on a leadership role and help others become their best selves? Join us in building loyalty and long‑lasting relationships with our customers while creating an easy, personalized, unforgettable in‑store shopping experience.

• Act as a direct support for your Management Team—executing with excellence.
• Achieve and exceed daily sales and productivity goals while supporting others as they do the same.
• Build loyalty through personalized customer connections, creating memorable shopping experiences and generating sales.
• Work with integrity; act as Manager On Duty in the absence of Store Manager/Assistant Manager/Key Holder.
• Efficiently process customer transactions, merchandise shelves, and price products accordingly.
• Master product knowledge by participating in continuous learning activities.
• Collaborate with an amazing team of Health Enthusiasts (the culture term we use for our staff).
• Maintain regular store maintenance, follow loss‑prevention standards, ensure timely processing of product receipts, keep shelves full, and price products appropriately.
• Be willing to perform additional duties as required.

• Enthusiasm and ability to effectively engage customers and Health Enthusiasts.
• A passion for the health & wellness industry.
• A high‑school diploma, GED, or equivalent combination of experience/instruction.
• Ability to work a flexible schedule (i.e., holidays, weekends, locations) depending on business needs as a part‑time associate.

• Generous employee discount.
• Nationwide gym and insurance discounts.
• Nationwide pet insurance.
• Tickets at Work/Working Advantage Program—save money on hotels, movie tickets, Broadway and Vegas shows, theme parks, and much more!
• Professional growth opportunities.
• Comprehensive, affordable medical, dental, and vision coverages for full‑time Health Enthusiasts.
• "VS Thrive" wellness program for full‑time Health Enthusiasts covered under a medical plan with The Vitamin Shoppe—earn free gift cards quarterly.
• A competitive monthly bonus / incentive program.
• A 401(k) retirement plan.
• Transportation/commuter benefits.
• Paid time off.

• A high‑school diploma, GED, or equivalent combination of experience/instruction.
• Ability to work a flexible schedule (i.e., holidays, weekends, locations) depending on business needs.

The listed duties are not intended to be a comprehensive list of all required job duties.

The Vitamin Shoppe is an equal‑opportunity employer. We respect diversity and are committed to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay, and other forms of compensation, access to facilities and programs, training, and general treatment during employment.

We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. This commitment requires effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all Health Enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts.

Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.