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Retail Sales Manager: Customer Experience Leader

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Michaels Stores
Full Time position
Listed on 2026-10-15
Job specializations:
  • Retail
    Retail & Store Manager, Retail Sales, General Retail
Salary/Wage Range or Industry Benchmark: 55000 - 90000 USD Yearly USD 55000.00 90000.00 YEAR
Job Description & How to Apply Below

Michaels Stores in Knoxville is seeking a Sales Manager to lead a high-performing team and deliver outstanding customer experiences across front-end and service operations. You will coach staff, ensure brand standards, and drive key KPIs through day-to-day leadership and strong execution.

The role emphasizes customer-focused selling, operational excellence, and effective management of POS, loyalty programs, and omni-channel services in a busy retail environment.

We would love to welcome a new Retail Sales Manager:
Customer Experience Leader to our team in Knoxville, TN, United States.

We appreciate your interest in this position.

Join Michaels Stores and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Retail Sales Manager:
Customer Experience Leader role at Michaels Stores, based in Knoxville, TN, United States.

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