Mobile Retail Pro: Activation, Support & Upsell Champion
Listed on 2026-10-20
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Retail
Retail Associate/ Customer Service, Retail Support
Comcast is hiring a Mobile Retail Service Associate in Knoxville to deliver a best-in-class customer experience across mobile, operational, and transactional tasks. You will activate devices, educate customers on BYOD options, and assist with device setups, including SIM/eSIM activations.
You will troubleshoot escalations, protect accounts, and help with returns, exchanges, and warranty processes. This role emphasizes strong communication, teamwork, and a proactive customer-first approach.
We invite applications for the Mobile Retail Pro:
Activation, Support & Upsell Champion position located in Knoxville, TN, United States.
We appreciate your interest in this position.
Join Comcast Corporation and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Mobile Retail Pro:
Activation, Support & Upsell Champion role at Comcast Corporation, based in Knoxville, TN, United States.
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