Accessory Sales Associate

Accessory Sales Associate at Lexus of Knoxville

Provide a high level of customer service and interaction to address customer primary concerns. Sell accessories to incoming customers and coordinate with Parts Manager and Scheduler.

• Maintain a professional appearance and reliable attendance at scheduled shifts
• Maintain high customer satisfaction standards and handle telephone inquiries regarding appointments and work in process
• Attend all sales meetings during shift
• Responsible for the sale of accessories
• Verifying there are vehicles in designated areas to show major accessories to customers
• Call or send emails to customers that have questions on accessories
• Follow up with all customers who purchased accessories after installation to ensure customer satisfaction
• Adheres to all company policies and billing procedures
• Greet customers in timely, friendly manner
• Stay updated on all products and price changes
• Notify scheduler of appointments that need to be completed before vehicle delivery
• Review and follow up on customer leads
• Other duties that may be assigned

• Available to work flexible hours & weekends
• Ready to hit the ground running on learning new product ins & outs
• Strong communication skills
• Professional, well-groomed personal appearance
• Clean driving record
• Must be able to pass a background check & drug screen

• Medical, dental, vision insurance, and employee assistance program
• Health Savings Plan, Life, disability, accident, critical illness, and hospital indemnity insurance options
• 401K
• Paid holidays
• Paid vacation
• Sick leave
• Employee discounts
• A drug-free workplace

Entry level

Full-time

Sales and Business Development

Motor Vehicle Manufacturing