Visual Security Associate

Belk, Inc. is a Charlotte-based, privately-owned department store company that began in 1888 and has grown into a major retail presence in the Southeast. The company focuses on offering quality products at competitive prices while treating customers like family and supporting local communities. Over time, Belk has modernized its operations with new technologies and services to create an easier, more engaging shopping experience.

Today, Belk serves customers through nearly 300 stores in 16 southeastern states, its ecommerce site , and a mobile app. Team members join a long-standing retail legacy with opportunities to contribute to customer service and community involvement.

The Visual Security Associate is a full-time, on-site role based in Knoxville, TN, responsible for monitoring store activity to help protect Belk’s customers, associates, and assets. This role focuses on observing sales floors and high-risk areas through camera systems, identifying suspicious behavior, and communicating timely information to store leadership and loss prevention partners. The Visual Security Associate documents incidents, follows established security procedures, and supports investigations by providing clear, accurate observations and reports.

This position also collaborates with store teams to reinforce safety policies, support compliance with company standards, and maintain a secure and welcoming environment for shoppers and associates.

• Candidates should possess strong Analytical Skills to assess situations, recognize patterns, and make sound, data-informed decisions.
• Candidates should possess Finance and Financial Services awareness to understand basic retail financial impact related to loss prevention and asset protection.
• Candidates should possess effective Communication skills to relay information clearly to leadership, write concise reports, and interact professionally with customers and colleagues.
• Candidates should possess foundational Cybersecurity awareness to follow digital security protocols and support protection of systems and confidential information.
• Additional beneficial qualifications include prior experience in retail, loss prevention, or security; familiarity with CCTV or other surveillance systems; ability to stay calm under pressure; attention to detail; and a high level of integrity and discretion.
• High school diploma or equivalent required; further education in criminal justice, security, or related fields is a plus, along with flexibility to work evenings, weekends, and holidays as needed.