Service​/Installation Technician

The Service/Installation Technician is responsible for performing a range of HVACR service & installation jobs for residential customers. Customer-based activities require an individual possessing traits of decisiveness, initiative, tact, judgment, integrity, dependability, and the ability to communicate in a technically credible manner. Job-related contact can occur with virtually all demographic groups, with the majority of working contacts being customers.

• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year-Round Work
• Spiffs, Rewards, & Employee Contests

• Serving as a member of our service and Installation Department teams which are organized to conduct HVACR service and installation jobs in an efficient and timely manner.
• Performing routine HVACR installation activities without direct oversight or on-site assistance.
• Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and referrals.
• Conducting non-installation work in support of the Service Departments, as assigned.
• Performing related duties as directed.

• High school graduate or graduate of a post-secondary HVACR program of instruction.
• Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and clearly communicate with customers, suppliers, and other employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions.
• Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts.
• Current TN driver operator's license and the ability to operate all types of vehicles in the corporate fleet. Incumbent must be insurable by current insurance carrier.
• Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.