Supervisor, Relative Caregiver Program

# Supervisor, Relative Caregiver ProgramTN Cedar Ridge - Knoxville, TN 37923## Overview Salary Range $60,000.00 - $62,000.00 Salary Position Type Full Time## Description
** Come Join Our Team as a Relative Caregiver Supervisor!
** Childhelp is seeking a dedicated
** Relative Caregiver Program Supervisor
** to provide daily leadership, support, and oversight to our team of Relative Caregiver Program Care Coordinators. In this role, you will lead a team of 5–6 direct reports, driving service quality, ensuring regulatory compliance, and upholding Childhelp’s mission to support children and families.

You will play a vital role in staff development, quality assurance, program collaboration, and ensuring our team delivers high-quality, compassionate care aligned with state, federal, and accreditation standards.##
** What You'll Do:**### Supervisory Leadership & Staff Development
* Direct, coach, and support a team of 5–6 Relative Caregiver Program Care Coordinators.
* Drive implementation and maintain strict fidelity to the
** Childhelp model of care**.
* Lead hiring, interviewing, and functional onboarding of new program staff.
* Set performance goals, conduct regular supervision meetings, deliver constructive feedback, and perform annual appraisals.
* Oversee ongoing training, professional development, and performance recognition for direct reports.
* Manage workload distribution, assign cases, and monitor assignment progress.
* Apply corrective actions and resolve workplace complaints or issues in collaboration with HR and leadership.### Quality Assurance & Compliance
* Perform regular quality reviews of client documentation, including assessments, treatment/service plans, case notes, and discharge summaries.
* Ensure program adherence to state licensing, federal regulations, and accreditation standards.
* Collect and analyze program data to drive continuous quality improvement across services.
* Maintain complete and timely service delivery documentation.### Program Operations & Community Collaboration
* Maintain continuous availability for staff supervision, consultation, and crisis support.
* Build and sustain strong professional partnerships with community agencies and external stakeholders.
* Exercise sound, independent judgment and maintain composure in high-stress or deadline-driven situations.
* Serve as a positive role model by actively participating in required meetings, trainings, and leadership initiatives.#### Qualifications##
** What You'll Bring:**
* ** Option A:
** Master’s degree in Social Work (MSW) or a related field, plus
** 2+ years
** of experience in child welfare, social work, or casework.
* ** Option B:
** Bachelor’s degree in Social Work (BSW) or a related field, plus
** 3+ years
** of experience in child welfare, social work, or casework.
* Must successfully pass fingerprint background screenings through the
** Department of Justice (DOJ)**,
** FBI**, and
** Child Abuse Index**.
* Demonstrated experience supervising, mentoring, or leading casework teams.
* Deep knowledge of child welfare standards, trauma-informed care, and family preservation models.
* Strong emotional stability, crisis-management abilities, and decision-making skills.
* Excellent verbal, written, and interpersonal communication skills.## Why Join Childhelp?

At Childhelp, you will work alongside compassionate professionals committed to strengthening families and protecting vulnerable children. We offer a supportive work culture rooted in our core values, ongoing opportunities for professional growth, and the chance to make a lasting impact in your community.
* Childhelp provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.
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