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Case Management Specialist

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: The Salvation Army
Full Time position
Listed on 2026-10-23
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Job Details:

Job Location:

KT-Knoxville Area Command - Knoxville, TN 37917, Job Category:
Case Management, Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment;

ensures constant compliance with funding requirements.

Knowledge, Skills and Abilities:
  • Knowledge of the principles and practices of social service case management.
  • Knowledge of social service resources and agencies in the community.
  • Knowledge of effective communication and motivation practices.
  • Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement

    Ability to develop program plans and goals based on client's needs.
  • Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.
  • Ability to evaluate the client's progress toward program goals.
  • Ability to interview clients and to obtain pertinent information.
  • Ability to prepare and maintain accurate and complete case notes and client records.
  • Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.
Employee Benefits:
  • Paid Time Off
  • Medical,Vision & Dental Insurance
  • 403b Retirement Plan & Much More!
What we are looking for:
  • Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,
  • Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,
  • any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Certifications:
  • Valid State Drivers License
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