Crossdock​/Warehouse Supervisor

Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

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Location:

Knoxville, TN

Shift: 4:00 PM - 2:00 AM, Tuesday
- Saturday

The Transportation/Distribution Supervisor is responsible for directing and supervising all warehouse activities on a daily basis within a cross-dock operation. The position oversees the receiving, warehousing, packaging, and shipping of product consistent with superior customer service while maintaining cost objectives. The Supervisor is responsible for establishing labor requirements, planning, and scheduling of driver and warehouse functions and may assist the Operations Manager with long-term planning.

This position will also be cross-trained in other areas of the business, including Transportation and Transportation Management.

• Manage and lead a team of 20-25 hourly associates in a fast-paced, 80k sq ft warehouse team environment.
• Assist our client with the needs and demands of their supply chain.
• Ensure acceptable levels of performance in assigned business unit by meeting or exceeding productivity standards and cost control management.
• Ensure exceptional customer service by meeting key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.) for assigned areas of responsibility.
• Achieve performance goals through KPI monitoring, promote LEAN principles, and process improvement.
• Lead and maintain a clean, professional, and safe work environment.
• Meet or exceed SCLS corporate safety goals.
• Effectively communicate goals, expectations, areas for improvement, and successes to all associates.
• Coach, train, and mentor associates, allowing them the opportunity to grow and develop.
• Conduct annual performance reviews.
• Provide the highest quality service to our customers through efficient, cost-effective, accurate, and damage-free storage of products
• Maintain a safe working environment by following company safety policies and procedures
• Use and ensure WMS, Truck Mate and People Net systems are updated accurately and promptly.
• Ensure accurate inventory levels by maintaining accurate counts in the warehouse management system (WMS).
• Manage inventory control issues and corrections.
• Train new hires to ensure understanding of company processes and procedures.
• Conduct employee performance evaluations and corrective action.
• Recognize and motivate associates.
• Perform all other duties and projects as assigned.

• 2+ years of previous experience in a leadership role with a track record of implementing and managing change.
• Listening skills and strong abilities to collaborate, communicate, and motivate others to accomplish goals.
• Demonstrated success in problem-solving and decision-making to overcome obstacles and maximize opportunities.
• Ability to thrive under pressure in a fast-paced environment while focusing on exceeding operational goals.
• Strong organization and multi-tasking skills, agility, and ability to be cross-trained to do more where needed.
• High School Diploma or GED required.
• Forklift operator certificate preferred.