Job Description & How to Apply Below
A leading analytics firm is looking for a Workforce & Real-Time Analyst based in Coventry. In this full-time role, you will utilize your expertise in real-time monitoring and resource management to optimize staffing levels and enhance customer experience. Strong Excel skills and experience with platforms like Calabrio or Verint are highly desirable. The role focuses on real-time analysis, schedule management, and working closely with team leaders to ensure efficient operations.
Teamwork and innovation are valued in this modernizing center.
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