Business Analyst

We are an AI‑led, platform‑driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry‑leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Join us as a “Product Owner” where you’ll spearhead the evolution of our digital landscape, driving innovation and excellence. You’ll harness cutting‑edge technology to revolutionise our digital offerings, ensuring unrivalled customer experiences.

• Engage with other Product Owners and business stakeholders to discuss and negotiate dependencies.
• Act as the face of the product to stakeholders, especially senior leadership.
• Act as the customer representative to the team and explain the value of change to the business.
• Help elaborate stories to the tech team where needed.
• Review and accept all work completed in a sprint.
• Participate in story refinement and sprint‑planning sessions.
• Initiate new ideas, product features, and enhance existing features.
• Seek funding opportunities from stakeholders for new initiatives.
• Create a business case and present it to senior stakeholders.
• Exploit project funding to deliver new or improved features.
• Engage users to understand patterns, behaviours, pain points, and potential improvements.
• Prioritise live issue fixes in collaboration with leads.
• Explore metrics across the product and collaborate with tech and domain leads to drive improvement.
• Create domain roadmaps detailing feature delivery and timelines.
• Drive metrics that bring the delivery of features and issues to life.

To manage product‑management initiatives and set the strategic direction. Provide support to the bank’s senior management team and manage product‑development risk across the organization.

• Advise and influence decision making, contribute to policy development, and take responsibility for operational effectiveness.
• Lead a team performing complex tasks, set objectives, coach employees, appraise performance, and determine reward outcomes.
• Demonstrate clear leadership behaviours:
  Listen, Energise, Align, and Develop.
• Guide team members through structured assignments and identify needed specialisation.
• Consult on complex issues and support the resolution of escalated issues.
• Identify and mitigate risk, and develop new policies and procedures.
• Take ownership of managing risk and strengthening controls related to work performed.
• Collaborate with other areas and keep business activity and strategy up to speed.
• Analyse data from multiple sources to solve problems creatively and effectively.
• Communicate complex information and influence stakeholders to achieve outcomes.

• Develop strategic direction for product management, including up‑to‑date methodologies and processes.
• Manage product‑management initiatives, including oversight of colleagues and performance, implementation of departmental goals, and efficiency.
• Manage relationships with stakeholders and maintain quality of external third‑party services.
• Develop and implement policies and procedures for product management.
• Manage risk, identify potential risks, develop mitigation strategies, and maintain alignment with compliance functions.
• Monitor the financial performance of the product‑management department: revenue, profitability, and cost control.
• Conduct thorough market research to understand trends, competitive landscape, regulatory changes, and identify market opportunities.

Experience of 15+ years and deep knowledge of payments and the BFSI domain.

• Competitive salary and benefits package.
• Culture focused on talent development with quarterly growth opportunities and company‑sponsored higher education and certifications.
• Opportunity to work with cutting‑edge technologies.
• Employee engagement initiatives such as project parties, flexible work hours, and…