ServiceNow Developer

We help IT resources to achieve a right job so that they can deliver the best possible performance

• 5+ years of Service Now experience in designing, developing and delivering ITSM
• Expertise in Incident Management, Problem Management, Change Management, Knowledge Management, Contract Management, Service Catalog, Reporting Modules
• Configured Applications using Service Now tool used in ITIL management
• Functional and technical knowledge of the Service Now platform
• Experience in delivering medium to large scale Service Now implementations
• Service Now System Administrator Certification is a plus
• The integration must happen through Service Now MID Server which is an on-prem component. There should not be any cloud to cloud integration.
• The integration must do the data sync from Absolute to Service Now in batches and store the data in staging tables. This data sync is unidirectional i.e from Absolute to Service Now.
• Update the existing Asset CI with the feed received from Absolute and make necessary changes to lists, forms & UI, UI Actions, Business Rules, etc.
• Generate Incidents for email alerts generated from Absolute for offline devices
• Develop scripts for Device Freeze and Device Wipe leveraging the Absolute API and create approval workflows to perform these actions through Service Now.