IT Administrator

Company Description
JIITAK is a rising software development studio, committed to building sustainable and impactful digital solutions. Our talented team of architects, designers, managers, coordinators, and developers specializes in crafting custom, eco-conscious software tailored to client  our pursuit of sustainability, we integrate these principles into every phase of our workflow, including planning, designing, and development processes. We firmly believe that digital solutions should align with and support the long-term health of our planet.

Role Description
The  IT Administrator  at JIITAK will be responsible for managing, maintaining, and optimizing the organization’s IT infrastructure to ensure seamless daily operations. This role plays a critical part in supporting employees with reliable technology systems, securing company data, and enabling business continuity. The IT Admin will act as the primary point of contact for all internal IT needs, ensuring systems, networks, and tools function efficiently, securely, and with minimal downtime.
This position requires a proactive, solution-oriented professional who can handle both technical operations and user support while contributing to long-term IT strategy and digital growth initiatives at JIITAK.

Key Responsibilities
Manage and maintain IT infrastructure, systems, and internal networks
Install, configure, and maintain hardware, software, systems, and applications
Provide technical support and troubleshooting for employees
Manage user access, permissions, and security controls
Monitor system performance and ensure data security and backups
Coordinate with vendors for IT procurement, maintenance, and support
Ensure cybersecurity best practices and compliance standards are followed
Maintain IT documentation, asset tracking, and system records
Support onboarding/off boarding processes with IT setup and access control
Assist in IT audits and system upgrades

Qualifications & Requirements
Bachelor’s degree in IT, Computer Science, Information Systems, or related field
Proven experience as an IT Administrator, IT Support Executive, or similar role
Strong knowledge of networks, servers, systems, and IT infrastructure
Hands-on experience with hardware, software, and troubleshooting
Knowledge of cybersecurity practices and data protection
Familiarity with cloud platforms and IT management tools is a plus
Good problem-solving and analytical skills
Strong communication and coordination abilities
Ability to work independently and in a team environment
High level of reliability, responsibility, and confidentiality

Perks and Benefits
Work Tools:
Apple Mac Book (Apple Silicon-based) provided
Performance Bonus:
Incentives based on performance and project completion
Global Exposure:
Work closely with international clients and teammates
Office Amenities:
Free snacks and beverages
Flexibility:
Flexible work hours and informal dress code

Work Schedule:

5-day work week