Project​/Program Manager

Position: Project/Program Manager (15+ years)
Role:
Project/Program Manager

Experience:

15+ years

Location:

Kochi, Kerala

Job Description:

Position Overview:

We are seeking an experienced  Project/Program Manager  with over 10 years of proven experience managing large-scale IT and software delivery projects. The ideal candidate will combine strong technical understanding with exceptional project and client management skills, ensuring timely, high-quality delivery that meets business objectives. This role demands a leader capable of managing multiple teams, stakeholders, vendors, and projects in a dynamic environment.

Key Responsibilities:

Delivery Leadership:
Own end-to-end project and program delivery, ensuring alignment with business goals.
Define project scope, timelines, budgets, and success metrics.
Monitor project progress, risks, and issues, providing regular updates to stakeholders and leadership.
Client & Stakeholder Management:
Act as the primary interface for clients, translating business requirements into actionable deliverables.
Build and maintain strong relationships with stakeholders across business and technical teams.
Manage third-party vendors and contractors to ensure adherence to delivery commitments.
Technical & Operational Oversight:
Understand system architectures, integrations, cloud platforms, and enterprise solutions.
Assess technical feasibility and provide guidance for tools, platforms, and solutions.
Identify and mitigate delivery risks proactively.
Governance & Compliance:
Ensure projects follow organizational standards, IT governance, and compliance requirements.
Oversee quality assurance, testing, and security validation activities.
Maintain comprehensive project documentation and reporting.
Process & Methodology Excellence:
Implement and manage Agile, Scrum, Kanban, or hybrid delivery approaches.
Facilitate sprint planning, daily stand-ups, retrospectives, and delivery reviews.
Drive continuous improvement in delivery processes, team productivity, and client satisfaction.
Qualifications &

Experience:

Bachelor’s degree in Computer Science, Engineering, IT, or related field (Master’s preferred).
10+ years of project/program management experience, with at least 5 years in client-facing IT delivery roles.
Strong technical background (applications, cloud, infrastructure, enterprise solutions).
Proven track record delivering enterprise IT projects (ERP, SaaS, Cloud migrations, integrations).
Hands-on experience with Agile, Scrum, Kanban, and familiarity with Waterfall.
Proficiency with project management and collaboration tools (Jira, Confluence, MS Project, Trello, Asana).
Knowledge of Dev Ops practices, CI/CD, APIs, and cloud platforms.
PMP or similar certifications preferred.
Key Skills &

Competencies:

Exceptional client and stakeholder management skills.
Strong problem-solving, decision-making, and conflict resolution abilities.
Ability to balance technical depth with business priorities.
Excellent communication, presentation, and documentation skills.
Capability to manage multiple delivery projects simultaneously in a fast-paced environment.