Job Description & How to Apply Below
Analyst – IT Infrastructure - 3+years - Kochi
Job Summary:
We are seeking a highly skilled Analyst – IT Infrastructure to join our IT & Systems team at DBiz AI Solutions Pvt. Ltd. The ideal candidate will manage and support End-User Computing devices, Office 365 administration (including Intune and Entra ), network and firewall maintenance, IT asset management, and compliance-related documentation. The role involves troubleshooting, ensuring system security, maintaining SOC/ISO-related documentation, and collaborating with teams to maintain smooth IT operations across the organization.
Key Responsibilities:
Manage and support laptops, desktops, and other End-User Computing devices.
Administer Office 365, including Intune and Entra .
Monitor system performance, troubleshoot issues, and provide timely IT support.
Maintain network infrastructure and firewall configurations.
Manage IT assets and inventory, ensuring proper documentation.
Maintain SOC and ISO compliance-related documentation and take necessary responsibility for adherence.
Manage and maintain CCTV systems and biometric attendance devices.
Implement IT security best practices and ensure compliance.
Collaborate with cross-functional teams to support IT initiatives.
Qualifications:
Minimum 3 to 6 years of experience in IT systems administration.
Strong knowledge of End-User Computing support and troubleshooting.
Experience with Office 365, Intune, and Entra .
Understanding of network and firewall maintenance.
Experience in managing CCTV and biometric attendance devices.
Familiarity with SOC/ISO compliance documentation is a plus.
Excellent analytical and problem-solving skills.
Ability to work independently and collaboratively within a team.
Technical
Skills:
End-User Computing (EUC), laptop configuration, and troubleshooting
Office 365 administration (Intune, Entra )
Network and firewall maintenance
Asset management and inventory control
CCTV and biometric device management
SOC/ISO compliance documentation
IT support and incident resolution
Troubleshooting and problem-solving
Position Requirements
3+ Years
work experience
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