Job Description & How to Apply Below
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
EY GDS - Delivery Excellence Senior position
Within last decade, cost of delivery and Delivery excellence has become the most critical factors to run successful and popular businesses spread around the globe. To support such a dynamic and fast paced IT transformation industry, we are using various cutting-edge Delivery Excellence models and tools with relentless focus on automation to offer best in class and tailor-made solutions to our clients.
As a part of our global team you will be part of GDS projects as Delivery Excellence management professional. You will be involved in working on challenging problems and creating next generation delivery excellence platforms.
The opportunity
Are you a detail driven professional with a passion for translating business needs into impactful product experiences Do you thrive at the intersection of people, process, and technology If so, we have an exciting opportunity for you to join our Product team and help shape solutions that deliver real value to our clients and users.
In this role, you'll serve as a critical bridge between the business stakeholders and the development and engineering teams. Your work will influence how ideas become features, how features become products, and how products deliver meaningful outcomes in a fast paced, evolving environment.
As a key member of the Product team, you will play a hands on role in defining business requirements, crafting user stories, and ensuring that technical execution aligns seamlessly with business objectives. You will lead user acceptance testing (UAT), drive iterative testing cycles, validate enhancements, and ensure that issues or defects are accurately identified, tracked, and resolved. Your keen eye for detail and strong communication skills will help ensure that every release meets the highest standards of quality and functionality.
This is a client facing and user centric role where you will engage with stakeholders, address queries, clarify requirements, and ensure that feedback is incorporated into continuous product improvements. You'll gain a deep understanding of real world user behaviors, business processes, and product journeys—making this the perfect place to grow as a product focused business professional while driving meaningful impact across the product lifecycle.
If you're energized by the opportunity to influence product development end to end, collaborate with cross functional teams, and help bring scalable, user friendly solutions to life, this role provides the platform for you to make a lasting difference.
Your
Key Responsibilities
Translate business needs into clear, actionable requirements, ensuring alignment across stakeholders, product managers, and engineering teams.
Support User Acceptance Testing (UAT) by testing the defined test cases, validating functionality, and ensuring readiness for release.
Support in iterative testing cycles, identifying defects, documenting issues, validating fixes, and performing regression testing as needed.
Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.
Serve as one of the primary liaison between business teams and engineering, providing clarifications, resolving requirement gaps, and ensuring shared understanding throughout the product lifecycle.
Review and validate bug fixes, ensuring that resolved issues meet expected outcomes before closure.
Engage with clients and end users, addressing queries, troubleshooting issues, and gathering feedback for continuous improvement.
Support product rollout activities, including release planning, communication, and training support where required.
Monitor product…
Position Requirements
10+ Years
work experience
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