Job Description & How to Apply Below
Job Title
Fashion Consultant / Retail Sales Associate – Apparel
Department
Retail Sales
Location
Store / Mall Location
Reporting To
Store Manager / Assistant Store Manager
Job Summary
The Fashion Consultant is responsible for delivering an exceptional in-store customer experience by understanding customer preferences, offering styling advice, and driving apparel sales. The role focuses on achieving sales targets, maintaining visual merchandising standards, and building long-term customer relationships.
Key Responsibilities
Sales & Customer Experience
Greet customers and understand their fashion needs, preferences, and occasions.
Recommend suitable apparel, accessories, and styling options to enhance customer satisfaction.
Achieve individual and store sales targets, including upselling and cross-selling.
Handle customer queries, complaints, and exchanges professionally.
Product Knowledge & Styling
Maintain in-depth knowledge of current collections, fabrics, fits, trends, and pricing.
Provide personalized styling advice based on body type, occasion, and fashion trends.
Promote ongoing offers, loyalty programs, and seasonal collections.
Store Operations
Ensure proper merchandise display as per visual merchandising guidelines.
Maintain cleanliness, stock arrangement, and fitting room standards.
Assist in stock replenishment, inventory checks, and stockroom coordination.
Support billing and cash counter operations when required.
Customer Relationship Management
Build strong relationships with repeat customers to increase footfall and loyalty.
Capture customer feedback and share insights with the store team.
Maintain customer data for follow-ups and promotions.
Required Skills & Competencies
Core Sales Skills
Retail sales & customer handling
Upselling and cross-selling
Target-driven approach
Product demonstration
Fashion & Styling Skills
Fashion sense and trend awareness
Styling and coordination skills
Fabric, fit, and garment knowledge
Visual merchandising basics
Communication & Interpersonal Skills
Excellent verbal communication
Active listening and persuasion
Customer-centric attitude
Relationship building
Operational Skills
POS billing systems
Inventory handling
Store SOP compliance
Time management
Preferred Qualifications
Minimum 10+2 / Graduate (any stream)
Certification or training in Fashion, Styling, or Retail (preferred)
1–3 years of experience in apparel retail sales (freshers with strong fashion sense may apply)
Skills:
sales,retail sales,apparel retail sales,customer handling,apparel,fresher,counter sales,fresher grduate
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