Director of Quality and Population Health

Director of Quality and Population Health

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This range is provided by Medasource. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$50.00/hr - $65.00/hr

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Job Title: Director of Quality and Population Health

Length: 6-month Contract-to-Hire

Summary

Under direction of the Chief Medical Officer and in close partnership with executives, site leaders, and others, the Director of Quality and Population Health (the Director) provides the leadership necessary to assure that the client stays in compliance with HRSA, UDS reporting, Joint Commission accreditation, payer quality programs, and internal clinical standards.

• Devises and implements the Quality Improvement Plan in accordance with the client's Mission and goals, state and federal laws and regulations, Health Resources and Services Administration (HRSA) compliance, Joint Commission and other accreditation standards.
• Facilitates and leads the Quality Improvement/Quality Assurance (QI/QA) committee.
• Administers the Quality Program: structure, committee cadence, and dashboards.
• Defines quality goals, targets and expected workflows for clinics.
• Leads and directs members of the Quality Department using Lean, PDSA or Six Sigma tools.
• Owns corrective action plans after audits, site visits, or adverse events.
• Oversees the client's QI/QA programs and policies.
• Builds and supports development of standardized clinical workflows for chronic disease management, preventive care access and care coordination to assure a reliably high level of efficient clinical care across the entire JPCHC enterprise.
• Partners with nursing, providers, and site managers to close care gaps.
• Standardises rooming, immunisation, lab follow‑up, and referral workflows.
• Monitors documentation accuracy and supports provider feedback loops.
• Maintains HRSA FTCA compliance, QA/QI program documentation, and audit readiness.
• Manages incident reporting, root‑cause analyses, and follow‑up.
• Works with compliance to reduce sentinel event risk and standardise practices.
• Tracks infection control, med‑safety, and safety culture metrics.
• Assists in designing training for quality workflows, documentation standards, and PDSA (Plan‑Do‑Study‑Act).
• Coaches site leaders on ope rationalising quality initiatives.
• Ensures protocols meet federal, state and accreditation standards.
• Identifies and advises organisational leadership on staffing needs to achieve the position’s goals.
• Identifies and helps to eliminate unbeneficial variations in clinical practice.
• Directs processes to establish a culture of event detection, reporting, analysis, resolution, improvement, and learning.
• Is a student of continuous improvement and high reliability concepts and works to strengthen organisational capacity and impact with these skills.
• Participates and assists with committees, meetings, and team projects related to HRSA policy, Patient‑Centered Medical Home (PCMH), clinical protocols, and other relevant processes.
• Supporting Grant Management:
  Provides input on and assumes appropriate levels of responsibility for compliance and achievement of grant expectations related to this scope of work.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Masters level public health, nursing, or pharmacy training (i.e. MPH, MSN, DNP, Pharm
  
  D).
• Certified Professional in Healthcare Quality (CPHQ) preferred.
• Minimum of five (5) years’ experience as a supervisor and leader in an ambulatory care setting; primary care preferred.
• Experience and familiarity with Federally Qualified Health Center model of care.
• Experience with in and knowledge of the Patient‑Centered Medical Home initiative preferred.
• Knowledge of concepts of disease management, population health management.
• Skilled in…