JD Store Management - Markland Mall, Kokomo

Overview

JD Finish Line is seeking dynamic managers to lead our team and drive excellence in every customer interaction at the JD Store Management – Markland Mall, Kokomo, IN location. The role includes managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences.

Position Title(s): Assistant Store Manager and Supervisor

• Leadership & Team Management:
  Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer
  
  Experience:
  
  Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance:
  Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence:
  Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management:
  Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement:
  Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving:
  Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

• Experience:
  
  Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership
  
  Skills:
  
  Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical
  
  Skills:
  
  Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility:
  Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy:
  Proficiency in retail management software and basic computer applications.

• Assistant Store Manager
• Open availability, including hours necessary to open and close the store (mornings, days, and nights).
• Minimum standard work week of 5 days.
• Average standard work week of 44 hours, with increases during peak sales periods.
• Supervisor
• Availability during the hours necessary to open and close the store (mornings, days, and nights).
• Minimum of 5 days of availability.
• Minimum standard of a 30 hour work week.
• All Management
• Availability on weekends and holidays.
• Punctuality and regular attendance as per company policies.
• Must have reliable transportation.
• Must speak English clearly to converse with customers and effectively supervise staff.
• Must be able to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.
• May require the ability to move to different locations within the company's network based on operational needs and career growth.

• Requires prolonged standing approximately five to 14 hours per day.
• During peak sale periods, may work long hours.
• Requires stooping, kneeling, reaching, and pulling to stock merchandise.
• May be required to climb ladders or ascend/descend stairs to stock and acquire merchandise.
• Requires lifting 5–25 lbs regularly; weights may be higher in certain circumstances.
• Good vision with color differentiation.
• Moderately noisy retail environment.

• High School Diploma or GED; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made…