Regional Service Technician

We are a dynamic Property Management company dedicated to serving our tenants and managing a diverse portfolio of properties. We focus on creating value to Property management and maintenance through innovative strategies, operational excellence, and strong tenant relationships.

Applicants will be considered for either the Service Technician I or Service Technician II position based on experience, technical skills, certifications, and ability to work independently.
We are a growing housing provider working toward becoming the largest provider of quality workforce housing in Indiana. This is an opportunity to join during an important stage of growth, help shape a high-performing maintenance operation, and build a long-term career with training, increased responsibility, and advancement potential.

We operate a centralized, hub-style maintenance model. Team members report to a designated meeting location each morning for a brief team huddle, daily priorities, and work assignments. From there, technicians travel to multiple apartment communities throughout the region to complete service requests, apartment turns, preventive maintenance, grounds work, and other assigned priorities.

Because assignments may change based on resident needs and operational priorities, technicians must be comfortable working at multiple properties and moving between communities during the workday. Transportation arrangements may vary by assignment and available company vehicles. All technicians must be able to report reliably to the designated daily meeting location and must hold a valid driver's license with an acceptable driving record.

Our values guide how we serve residents, protect our properties, and support one another.

Be dependable, prepared, accountable, and committed to completing the job.

Identify problems, communicate clearly, and work toward safe and effective solutions.

Remain open to feedback, training, and opportunities to improve.

Communicate honestly, treat people with respect, and do the right thing.

Support the team, accept accountability, and help others succeed.

Take pride in your workmanship and leave every job clean, safe, and professionally completed.

This level is intended for someone with basic residential, apartment, construction, or facilities maintenance experience who wants to continue developing their skills. A Service Technician I should be able to complete routine work safely, follow established standards, communicate professionally, and recognize when a repair requires additional experience or assistance.

• Interior painting, touchups, surface preparation, and basic caulking.
• Small drywall patches, minor texture repairs, and preparation for paint.
• Common plumbing repairs such as faucets, toilets, supply lines, shutoff valves, traps, and minor drain issues.
• Minor electrical work within training and authorization, including replacing switches, outlets, light fixtures, and ceiling fans.
• Minor flooring repairs and replacement of damaged transition pieces, trim, or small flooring sections.
• Apartment make-ready work, basic appliance troubleshooting, hardware replacement, and general repairs.
• Property grounds work, including walking the grounds, picking up trash, removing debris, and reporting safety or appearance concerns.

This level is intended for an experienced multifamily maintenance professional who can diagnose problems, complete a wide range of repairs, manage assigned work orders, and work independently with limited supervision. A Service Technician II should be able to perform all Technician I duties while handling more advanced plumbing, electrical, appliance, HVAC, and building repairs. This technician should understand work-order priorities, know when escalation or specialty support is needed, and be capable of assisting less-experienced team members.

Multifamily or apartment-maintenance experience is required for consideration at this level.

• Complete resident service requests accurately,…