Telesales - Sales Engineer

Job Purpose
Provide remote technical sales, service, and support for customers across India.
Support customers by identifying technical requirements, recommending suitable solutions, and ensuring high-quality service.
Contribute to business growth through proactive customer engagement and technical expertise.

Key Responsibilities
Provide remote technical sales and support through active outbound calls across India.
Understand customer requirements and recommend appropriate products and solutions.
Assist customers with technical queries, troubleshooting, and application support.
Conduct regular follow-ups to strengthen customer relationships and identify new opportunities.
Visit customer sites occasionally for technical discussions, negotiations, and on-site support.
Stay updated with newly introduced products, technologies, and industry developments.
Collaborate with internal teams to ensure timely and effective customer support.
Maintain accurate records of customer interactions and support activities.

Qualifications & Skills
Diploma or bachelor's degree in electrical, Instrumentation, Electronics, or a related Engineering discipline.
Minimum 5 years of experience in Electrical, Instrumentation, or Electronic Maintenance.
Strong technical understanding of industrial equipment, automation, and maintenance practices.
Good communication and interpersonal skills with the ability to engage customers effectively.
Ability to understand technical applications and provide practical solutions remotely via telephone.
Willingness to learn new products, technologies, and provide ongoing technical support.
Willingness to travel occasionally for customer meetings, negotiations, and site support.
Self-motivated, customer-focused, and capable of working independently in a remote support environment.

Head Office:  ifm electronic India Pvt. Ltd., WH Towers, Shinde Nagar, Bavdhan, Pune – 411021.