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Customer Care Executive
Job in
TOWER-C, DLF IT PARK-1, AF Block (Newtown), Action Area I, Newtown, Kolkata, West Bengal 700163, 700163, Kolkata, West Bengal, India
Listed on 2026-10-03
Listing for:
Lnexira
Full Time
position Listed on 2026-10-03
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management -
Entertainment & Gaming
Job Description & How to Apply Below
Key Responsibilities:
- Handle inbound and outbound customer calls and support inquiries in a professional manner.
- Provide accurate, valid, and complete information by using the right methods and tools.
- Identify and assess customers' needs to achieve satisfaction and resolve issues promptly.
- Maintain clear and accurate records of customer interactions and process documentation.
- Follow communication guidelines, procedures, and company policies.
- Minimum Qualification:
Higher Secondary (10+2) or Graduate in any discipline. - Strong communication skills in Bengali.
- Good listening skills, problem-solving ability, and active learning capability.
- Basic computer skills (MS Office, Web Browsing, and Typing).
- Freshers as well as experienced candidates are welcome to apply.
- Competitive salary package with performance-based incentives.
- Professional and supportive office environment at DLF IT Park, Newtown.
- Opportunities for career growth and skill development.
- Full-time role with structured working hours.
Position Requirements
High School,
1+ Years
work experience Requirements:
• Good communication skills in Bangla.
• Basic computer knowledge.
• Confidence in speaking with customers over the phone.
• Strong convincing and customer-handling skills.
• Freshers are welcome.
Key Skills:
Customer Support, Outbound Calling, Customer Service, Client Handling, Computer Knowledge.
• Good communication skills in Bangla.
• Basic computer knowledge.
• Confidence in speaking with customers over the phone.
• Strong convincing and customer-handling skills.
• Freshers are welcome.
Key Skills:
Customer Support, Outbound Calling, Customer Service, Client Handling, Computer Knowledge.
Contact Information
Contact Name: Lnexira
Preferred method of contact: Email with CV via Application Box below.
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