Operations Executive

Job Title:

Operational Executive – Medical Education

Department:

Meril Academy Global – Medical Education

Location:

Kolkata

Reports To:

Manager / Senior Manager – Meril Academy Global

Job Purpose:

To plan, coordinate, and execute structured medical education programs and surgeon engagement initiatives across multiple clinical verticals, ensuring seamless operations, stakeholder alignment, budgetary control, and strict adherence to compliance, grants, and governance standards.

Key Responsibilities:

1. Medical Education Program Planning & Execution

• Plan, coordinate, and execute assigned medical education programs, workshops, and training initiatives in collaboration with local surgeons and internal clinical teams.

• Support execution of CME programs, surgeon training sessions, academic workshops, and hands-on learning activities.

• Coordinate program logistics including scheduling, venues, faculty engagement, materials, and post-program activities.

• Ensure smooth on-ground execution of programs while maintaining high professional and educational standards.

2. Stakeholder & Faculty Coordination

• Build and maintain strong working relationships with surgeons, faculty members, hospitals, event agencies, and academic partners.

• Act as the primary point of contact for all operational and coordination-related aspects of assigned education programs.

• Ensure timely communication, confirmations, and follow-ups with all stakeholders to ensure program success.

3. Budget, Grants & Financial Governance

• Manage end-to-end budgets for assigned medical education programs, including expense planning, tracking, and reporting.

• Handle educational grants and sponsor ships, ensuring accurate documentation, compliance with internal policies, and timely submissions.

• Ensure adherence to approved budgets, financial controls, and governance frameworks.

• Support audit readiness and financial reviews through accurate records and documentation.

4. Documentation, Reporting & Compliance

• Ensure timely monthly reporting of program activities, expenses, and outcomes.

• Maintain accurate databases related to programs, faculty, participants, expenses, and grants.

• Ensure compliance with internal SOPs, ethical guidelines, and regulatory requirements applicable to medical education.

• Handle sensitive clinical, financial, and compliance-related information with confidentiality and precision.

5. Cross-Functional Coordination & Administrative Support

• Coordinate closely with Sales, Marketing, Finance, Compliance, and Clinical teams for aligned execution of education initiatives.

• Provide regular operational updates and reports to the central team at Vapi.

• Support administrative activities including documentation control, data management, and internal coordination.

Qualifications and

Experience:

•

B.Sc / M.Sc (Life Sciences, Biomedical Sciences, or related disciplines).

• Minimum 5 years of experience in medical education, CME programs, healthcare training, or clinical program operations.

• Proven exposure to surgeon engagement, faculty coordination, and hospital-based education programs.

• Experience in handling budgets, grants, and compliance documentation in a regulated healthcare environment (preferred).

Skills and

Competencies:

• Fluent in English (spoken and written) with strong professional communication skills.

• Excellent organizational, coordination, and stakeholder management abilities.

• Strong attention to detail with high standards of documentation accuracy and compliance.

• Proficient in MS Office (Excel, Word, PowerPoint) and database management.

• Ability to manage multiple programs simultaneously while meeting timelines and quality standards.

• High level of integrity, discretion, and professionalism.

Key Performance Indicators (KPIs):

• Timely and successful execution of medical education programs

• Stakeholder (surgeon & faculty) satisfaction and engagement levels

• Budget adherence and accuracy of financial reporting

• Compliance, grants, and documentation accuracy

• Quality and timeliness of monthly reporting and database management

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