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Job Description & How to Apply Below
Experience
-3-9 years
Candidates should be flexible for 24/7 rotation shifts – this is mandatory.
4 days work from Office - – this is mandatory.
1 day WFH
Support Project - – this is mandatory.
IMMEDIATE JOINERS ONLY
1- SAP BASIS - Incident Management
Strong BASIS working experience in products including SAP S/4, Solman, BTP, Azure and SAP Web applications.
Expertise in supporting S/4 applications and resolving critical issues related to memory management, performance tunning, etc
Willing to work in SAP Basis support and projects
Able to handle P1 and P2s on BASIS end
Should experience in Database Administration - Hana and Sybase
Should have knowledge in HA/DR setup
Update /Upgrade, migration and conversion concepts for Net Weaver & Non Net Weaver
Understanding and working experience in SLA/KPI tracking
Working experience in a global team with 24/7 support
De-escalation experience on IT incidents and requests
Management of multiple activities requiring cross team coordination
Prior working experience in ECS will be added advantage
2-SAP Basis - Service Request
Strong BASIS working experience in products including SAP S/4, Solman, BTP, Azure and SAP Web applications
Expertise in supporting S/4 applications and resolving critical issues related to memory management, performance, etc
Willing to work in SAP Basis support and projects.
Able to handle P1 and P2s on BASIS end
Should experience in Database Administration - Hana and sybase
Experience in System Upgrade, Add-On Installation and handling the SSL certificates
Experience in analyzing and performing technical activities like System Refresh, client copies, parameter changes, Job management, RFCs, SICF, etc
Experience in handling the Managed Service Delivery model
Managing the operations and 24/7 delivery unit
Understanding and working experience in SLA/KPI tracking
Working experience in a global team with 24/7 support
De-escalation experience on IT incidents and requests
Management of multiple activities requiring cross team coordination
Prior working experience in ECS will be added advantage
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