Associate Technical Writer

Job Summary:

Looking for a smart tech- savvy technical writer, who has a passion for writing and zeal to learn about new technologies. The person will be responsible for producing high-quality documentation appropriate to targeted audience. It’s a dynamic work environment, every day is a new challenge and new learning experience.

Key Roles and Responsibilities:

Primary responsibilities will be to research, develop, and build content for a technical audience, including Online/Offline User Guides, manuals, hands-on product training guides, troubleshooting and FAQ documents.
Work closely with Engineering teams to create and maintain documents for product throughout their life-cycle.
Engage in continuous process improvements in content streamlining, information architecture with other team members and SMEs. Knowledge of developing highly professional and unique content.
Plan the format, arrange the layout of publications, design the documentation UI and edit work for conformance to publication standards and specifications.
Proofreading/Editing contents developed by other Teams

Skills and Experien
ce Bachelor’s degree in Engineering, Technology, Science, or a related discipli
ne1 - 3 years of experience in Technical Writing, preferably  in SaaS-based product organizati ons  or networking/security doma i
ns.

Basic to intermediate knowledge  of H TM L,  CSS, a nd Java Scr ipt for handling web-based documentation, UI content, and developer-oriented documentati
on.

Strong understanding of SDLC, Agile methodologies, release cycles, and product documentation workflo
ws.

Hands-on experience in creating user guides, administration manuals, release notes, API documentation, online help, and knowledge base conte
nt.

Ability to understand complex technical concepts and translate them into clear, user-friendly documentati
on.

Exposure to documentation authoring tools, version control systems (Git), and collaboration platfor
ms.

Strong attention to detail with the ability to maintain documentation quality, consistency, and accuracy under tight timelin
es.

Ability to manage multiple deliverables simultaneously while adhering to project deadlines and production targe
ts.

Excellent communication and collaboration skills to work effectively with SMEs, Engineering, QA, Product Management, and Support tea
ms.

Proactive mindset with willingness to learn new technologies, products, and processes in a fast-paced environme
nt.

Certification in Technical Writing, Web Technologies, or related courses will be an added advanta
ge.

Strong ownership, accountability, and team-oriented work ethic aligned with collaborative product development cultu

re