Retail Associate

PURPOSE & IMPACT ON ORGANIZATION
Contribute to meeting or exceeding store sales and profit targets by:
Passionately inspiring consumer loyalty to the brand.
Effectively serving and selling to customers.
Diligently executing store operations.

KEY RESPONSIBILITIES
Be aware of store sales and KPI targets, as well as individual performance targets. Take ownership over them and use all available store resources to meet or exceed them.
Execute the Brand Customer Service standards to meet or exceed customers' expectations.
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
Use Seasonal Brand and product knowledge effectively during sales interactions.
Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand.
Adhere to all established policies and procedures.
Execute and maintain established Visual Merchandising and In-Store Communication standards.
Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor.
Complete cash register transactions quickly and accurately.
Minimize loss in both the stockroom and the sales floor.
Perform all store operations in a safe, effective, and efficient manner.
Collaborate productively and respectfully with team members.
Complete all applicable training programs and effectively apply the learning on the job.
Seek coaching and learning opportunities to continually improve your performance.
AUTHORITIES
N/A
KEY RELATIONSHIPS
Customers
Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE
Retail Professional Competencies
MINIMUM QUALIFICATIONS
High school education is a must.
Preferably 6 months working in a sports/fashion customer & commercial-focused retail environment.
Basic numeracy, literacy, and verbal communication skills.
Diversity and Core Values
COURAGE :
Speak up when you see an opportunity; step up when you see a need.
OWNERSHIP :
Pick up the ball. Be proactive, take responsibility, and follow-through.
INNOVATION :
Elevate to win. Be curious, test, and learn new and better ways of doing things.
TEAMPLAY :
Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY :
Play by the rules. Hold yourself and others accountable to our company's standards.
RESPECT :
Value all players. Display empathy, be inclusive, and show dignity to all.