Senior Operations ; CMG

Position: Senior Operations Staff (CMG)
Qualification :
Minimum 12th pass preferably Graduate.

Experience :

3-4 years of experience from Service Centre background.

Age :28 to 32 years

Knowledge:

Should know local geography.

Skills:

Should possess a two-wheeler
Should possess a valid DL (Driving License)
High organizational commitment
Good team worker
Preferably knows basic Computers
Good communication in Local/Hindi/English languages.

Delivery

Unloading the bags from vehicle
Scan the shipments
Primary Sorting and Secondary sorting
Outscan the shipments as per delivery route
Delivering the shipment as per package address only

6 Take an acknowledge form customers through device (BYOD)

Update correct status code for undelivered shipments at customer address
Delivery process will be briefed through a training
Handing over of cod amount on the same day to the supervisor
Undelivered shipments needs to be handed over to the supervisor
Proper dress code and carry field bags all the delivery points

Pickup

Pickup as per SOP
Timely pickup at customer place as per cut off timing
Check if serviceable location
Count number of shipments at the customer and take acknowledgement on the pickup sheet
Inscan the shipment at the office and handle Rapid entry
Primary and secondary sorting of the shipments
Bagging process
Canvas bags to be Loaded in to the vehicle
Reaching location for timely connection