Stocking & Sales Associate - Retail Wine & Spirits

Job Summary

As a Stocking & Sales Associate at Boddles Wine & Spirits
, you will maintain a clean and healthy store environment, stock merchandise, operate point‑of‑sale systems, and provide outstanding customer service to support sales of wine and spirits. This role includes cash handling, inventory management, and ensuring compliance with all legal and company policies.

• Stocks and rotates products to ensure freshness and date control; restock supply items efficiently to eliminate waste and maintain low supply cost.
• Greets customers as they enter and meets company customer service standards.
• Maintains a clean and healthy work environment according to company standards.
• Adheres to all laws and regulations regarding the sale of any government‑regulated product or service.
• Offers product suggestions when appropriate.
• Operates the point‑of‑sale system and other available equipment, such as cash registers, calculators, or scanners. Identifies prices of products and services and tabs bills with available equipment.
• Accepts cash and credit or debit cards for items purchased; validates amounts and provides appropriate change following company cash control policies and procedures.
• Assists customers with questions or price discrepancies.
• Processes returns and exchanges according to store policy.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Notifies management of theft, shoplifting, unauthorized markdowns, property defacement or any action that is illegal and/or against company policy.
• Performs other related duties as assigned.

• Excellent customer service skills.
• Good verbal communication and active listening skills.
• Service‑oriented by being willing to help others and anticipate customer needs.

• Knowledgeable about the company’s products, services, and customer‑related policies.
• Collects customer information and uses it for product and service improvements.
• Prioritizes tasks effectively and manages multiple responsibilities.
• Enjoys hard work and seeks opportunities for growth.

• Values time and uses it effectively and efficiently.
• Increases productivity and achieves results with energy and drive.

• High school diploma or equivalent preferred, but not required.
• Must be 21 years of age.
• Experience with stocking is preferred.
• Customer service and sales experience with wine & spirits is preferred, but not required.
• Basic mathematical and computer (POS) skills required.

• Prolonged standing and walking throughout the assigned shift.
• Must be able to lift and carry up to 30 pounds constantly and up to 50 pounds regularly.
• Bending, climbing, stooping, reaching, pushing, and pulling regularly is required.
• Must be willing to work nights, weekends, and holidays as required.

We are an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law.