ETRM Solution Architect

Title:

ETRM Solution Architect (Endur, Azure & Integration Services)

Location:

Remote
Duration: 6+ months

Overview:
Support Company’s Commercial IT organization through:
Production support for Company’s  TriplePoint ETRM platform
Endur-related integration delivery
Azure cloud platform application services
Cross-functional  solution coordination
Support active Commercial IT initiatives including:
Front-office ETRM support
Endur implementation activities
Azure cloud application deployment
Coordination across architecture, security, platform, and deployment stakeholders

Key Responsibilities
ETRM Application Support
Front-office and trading floor support for Company’s TriplePoint ETRM platform
Level 1/Level 2 business and application support across the full deal lifecycle
Partner with Front Office, Middle Office, Scheduling, Logistics, Risk, Settlements, Accounting, and Operations users
User issue triage, troubleshooting, controlled configuration, and reference-data maintenance
Incident and defect analysis, root cause support, recurrence-reduction recommendations, and escalation management
Functional testing, validation, and documentation of support activities, known issues, and remediation steps
ETRM Integration Delivery
Technical delivery leadership for ETRM integration initiatives, including Endur-related integration activities
Support ETRM, Market Data, Risk, Scheduling, Logistics, and Finance systems
Analysis and coordination of API, application integration, and technical dependencies
Integration planning, technical issue resolution, testing coordination, and release alignment
Collaboration across Houston and London business hours
Azure Cloud Platform Application Services
Installation, configuration, upgrade, patching, and deployment support for Commercial IT applications and vendor packages hosted on Azure
Application deployment support using Dev Ops tooling, including  Git Hub Actions  and  Terraform
Troubleshooting and performance support for application components, servers, service monitors, databases, and related dependencies
Collaboration with platform engineering, infrastructure, and security teams to support cloud implementation and application readiness
Cloud Solution Integration & Coordination
Technical solution coordination across architecture, security architecture, platform architecture, packaging, and deployment control processes
Identification, tracking, and escalation of project blockers and technical dependencies
Coordination with solution architects to support application installation, deployment, integration, and operational readiness
Recommendations for process improvements and dependency-management practices
Service Management & Technical Oversight
Technical oversight of ETRM, integration, and cloud work streams
Solution direction, technical escalation support, and quality validation
Workstream reporting, risk and dependency tracking, and coordination across onsite and offshore delivery teams
Status reporting, escalation management, and coordination across Houston, London, and offshore delivery locations

Required Experience
Commercial Energy Trading and Risk Management ( ETRM ) experience
TriplePoint ETRM platform support experience
Endur integration and implementation experience
API and application integration experience
Experience supporting Market Data, Risk, Scheduling, Logistics, and Finance systems
Azure cloud platform application deployment and support experience

Experience with Git Hub Actions and Terraform
Technical troubleshooting, testing, release management, and production support experience
Experience working with Architecture, Security, Platform Engineering, and Deployment teams

EoE