Counselor, Bilingual, Social Work

Key Responsibilities:

- Counsel students and parents about JEE/NEET courses, curriculum, and learning plans
- Handle inbound and outbound calls, chats, and walk-ins
- Explain course features, fees, batch details, and learning methodology
- Maintain student data and follow-ups in CRM
- Build strong relationships with students and parents
- Achieve enrollment and conversion targets
- Coordinate with academic and operations teams

Skills Required:

- Good communication skills (Hindi & English; regional language is a plus)
- Basic understanding of JEE/NEET exam structure
- Convincing and counseling skills
- Willingness to learn and adapt
- Target-oriented mindset
- Basic computer and CRM knowledge

Training & Growth:

- Complete training will be provided on JEE/NEET counseling
- Clear career growth path to Senior Counselor / Team Lead