TCS OnBase Support Engineer Trainee

Begin your journey in tech with Tata Consultancy Services as an OnBase Support Engineer Trainee in California. This entry-level position emphasizes application support and workflow automation.

In this full-time role at Tata Consultancy Services, you will focus on OnBase support, interfacing with diverse technologies while contributing to incident and problem resolution. Key responsibilities include log analysis and SLA compliance, leveraging your skills in SQL and application support tools like Service Now. A commitment to diversity ensures a rich teamwork environment where you can grow professionally.

Key Responsibilities:

• Troubleshoot application incidents and resolve issues

• Conduct root cause analysis and support defect fixes

• Monitor system health and manage batch jobs

• Support OnBase document management and workflows

• Ensure correct ticket triaging and resolution tracking

Requirements:

• Experience with Hyland OnBase support

• Proficiency in SQL and database troubleshooting

• Familiarity with ITIL-based support models

• Basic scripting knowledge, preferably in Power Shell

• Understanding of ECM and document lifecycle processes

Unlock your technical potential through hands-on experience with Tata Consultancy Services in California.
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