Fitness Attendant

Fitness Attendant

J.F. Shea Co., Inc.

$18.00/hr – $18.00/hr

Trilogy Valor – Southwest of downtown Boise, Idaho, in the Treasure Valley area

• Team members working 30+ hours per week are eligible for company medical, dental and life insurance plans effective the month following 60 days of full‑time employment.
• Full‑time team members accrue paid time off (PTO) at 120 hours per year.
• Full‑time team members receive 7 paid holidays annually.
• Part‑time team members accrue paid sick leave in accordance with state guidelines.
• All team members 21 years and older may participate in the 401(k) plan after 30 days of service.

The Fitness Attendant assists the fitness staff in delivering courteous service to members in the fitness area and reports to the Wellness Director.

• Ensure the Blue Star Experience for members and guests by modeling and maintaining the standards set in Blue Star 10 and adhering to Blue Star Resort & Golf (BSRG) and facility policies.
• Operate as part of a team handling daily operations, including opening and closing procedures, facility inspections and stocking, and communicating maintenance needs.
• Maintain and organize equipment in fitness and locker room areas.
• Replenish supply of clean towels in fitness and locker rooms throughout the shift.
• Inspect and maintain fitness stations for neatness and cleanliness.
• Demonstrate function of fitness equipment, proper use and techniques.
• Welcome and check in members and guests at the front desk, providing exceptional customer service and following up on inquiries.
• Provide feedback to managers about customer satisfaction and concerns to improve overall operations.
• Develop in‑depth knowledge of all fitness services and products, promote them enthusiastically, and support members in making choices for their wellbeing.
• Other duties and responsibilities may be assigned.

• Highly customer‑oriented and responsive, with a strong need for closure.
• Able to work under pressure and balance multiple priorities.
• Strong team‑building skills, able to lead, cooperate, and motivate.
• Role model who lives Blue Star core values:
  Honesty and Integrity, Respect for the Individual, Teamwork, Competitive Spirit.

• High School diploma or equivalent preferred.
• One to three years of direct customer service and hospitality experience required.
• One to three years of health and fitness related work experience preferred.
• Computer literate with proficiency in Microsoft Office.
• Knowledgeable in fitness club operations.
• Skilled in attentive customer service and calmly responding to guest concerns.
• Ability to write routine reports and correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, portions, and percentages.
• Excellent written and verbal communication skills, able to respond to staff, guests, and community association requests.
• Demonstrate initiative and the ability to think, work, and make independent decisions based on sound judgment.
• Comfortable working in a fast‑paced environment with continuous improvement expected.
• Flexible schedule to include evenings and weekends.
• Valid driver's license required.

This position operates indoors and routinely uses standard office equipment such as computers, phones, copy and fax machines. The noise level is usually moderate.

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. The employee must regularly hear, see, speak clearly, understand speech, sit, stand, walk (occasionally for an extended period), use hands to fingers, handle or feel, bend, and reach with hands and arms, and occasionally lift and/or move up to 20 pounds.

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER.

• Entry level

• Part‑time

• Health Care Provider

• Hospitals and Health Care