Receptionist, Administrative​/Clerical

Position Overview:
The Receptionist is responsible for providing a professional and welcoming first point of contact for clients, visitors, and employees. The role involves handling front-desk activities, managing communications, assisting with administrative tasks, and ensuring smooth day-to-day reception operations.

Duties and Responsibilities:

• Welcome and greet clients, visitors, and guests in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls to the appropriate person or department.
• Respond to basic inquiries through phone, email, or in person.
• Manage appointments, schedules, and meeting room bookings.
• Receive, sort, and distribute incoming mail, documents, and deliveries.
• Maintain an organized, clean, and professional reception area.
• Assist with filing, data entry, document preparation, and other administrative tasks.
• Maintain accurate records of visitors, appointments, and office correspondence.
• Coordinate with different departments to ensure visitors and client requests are properly attended to.
• Provide basic information about the company, services, and office procedures.
• Monitor office supplies and inform management when replenishment is needed.
• Handle confidential documents and information with professionalism and discretion.
• Support other administrative and office-related tasks as assigned by management.
• Ensure excellent customer service and maintain a positive professional image of the company.