Application Engineer

Sales & Marketing Coordination

• Coordinate with the Sales teams to understand customer requirements, project specifications, and material needs.

• Provide technical and commercial support for Building Services product inquiries.

• Coordinate with internal departments and suppliers to ensure timely responses to customer requirements.

Quotation & Project Pipeline Management

• Prepare accurate and competitive quotations based on customer inquiries, project specifications, BOQs, and technical requirements.

• Obtain pricing, lead times, and technical information from manufacturers and suppliers.

• Maintain and regularly update the project pipeline log, quotation status, and follow-up records.

• Ensure quotations are submitted within the required timelines.

Purchase Order Evaluation & Order Acknowledgement

• Review customer Purchase Orders (POs) against quotations, specifications, quantities, pricing, delivery requirements, and agreed commercial terms.

• Identify discrepancies or deviations and coordinate with the Sales team/customer for clarification.

• Prepare and issue Order Acknowledgements to customers after receiving and reviewing POs.

Order Estimation & Commercial Approval

• Prepare detailed Order Estimation Sheets for received orders.

• Verify material costs, selling prices, margins, freight, and other applicable commercial elements.

• Obtain necessary approvals from the Sales Manager/Senior Manager before proceeding with orders.

Manufacturer & Supplier Coordination

• Place purchase orders with manufacturers/suppliers based on approved customer orders.

• Coordinate with manufacturers regarding product availability, technical requirements, production status, lead times, and delivery schedules.

• Follow up regularly to ensure materials are delivered according to customer commitments.

Delivery & Inventory Management

• Coordinate material deliveries in line with customer Purchase Orders and agreed delivery schedules.

• Monitor stock availability and ensure appropriate allocation of materials to projects/orders.

• Coordinate with warehouse/logistics teams for material receipt, dispatch, and delivery.

• Track outstanding materials and ensure timely resolution of delivery-related issues.

Material Coding & Tracking

• Create, maintain, and update material/product codes in coordination with the relevant internal departments.

• Ensure accurate tracking of materials from quotation through procurement, receipt, delivery, and invoicing.

• Maintain proper records of product descriptions, specifications, manufacturer details, and related documentation.

Purchase Order Invoicing & Finance Coordination

• Coordinate the invoicing process for customer Purchase Orders.

• Ensure invoices are prepared accurately based on customer PO requirements and delivery documentation.

• Submit invoices and supporting documents to the Finance Department for further processing.

• Coordinate with Sales, Operations, and Finance to resolve invoicing discrepancies or documentation issues.

Project Submittals & Technical Documentation

• Prepare and compile technical/project submittals for customer and consultant approval.

• Collect and organize product datasheets, technical specifications, compliance certificates, drawings, test certificates, and other required documentation.

• Ensure submitted products comply with project specifications and customer/consultant requirements.

• Coordinate with manufacturers to obtain updated technical documentation when required.

Catalogue & Product Data Management

• Maintain and regularly update product catalogues for valves, insulation, copper pipes and fittings, instrument gauges, accessories, and other Building Services products.

• Maintain and update accessory catalogues and related technical literature.

• Ensure the latest product datasheets, catalogues, certifications, and technical information are readily available to the Sales and Marketing teams.

Technical Application Support

• Assist the Sales and Marketing teams in selecting suitable products based on project specifications and application requirements.

• Review technical requirements, specifications, and BOQs to identify appropriate products and accessories.

• Provide product/application guidance to customers and internal stakeholders when required.

• Liaise with manufacturers for technical clarification and product recommendations.

Documentation & Reporting

• Maintain organized records of quotations, customer POs, order acknowledgements, estimation sheets, supplier orders, delivery records, invoices, and project submittals.

• Prepare regular updates on quotation…