Guest Reservations Specialist

The Millennium Hotel & Convention Centre Kuwait is looking for a Reservations Agent to serve as the first point of contact for guests making room reservations. The role involves ensuring efficient reservation processes while providing excellent customer service. Responsibilities include assisting guests via phone, email, and online platforms, offering information about room availability and rates, and ensuring up-to-date knowledge of hotel policies.

Additional duties include addressing inquiries, verifying guest details, promoting special offers, and maintaining a high standard of professionalism. This position requires collaboration with the reservations team to manage inventory effectively.