Strategic Loyalty & Customer Success Lead

A financial technology company based in Kuwait City is seeking a Loyalty Program Manager/Customer Success Manager to ensure the successful deployment of loyalty programs. This role involves building relationships with clients, advocating platform adoption, and providing strategic guidance to meet business outcomes. The ideal candidate will have 5–8 years of experience in customer success within software platforms, with a strong emphasis on analytics and stakeholder management.

This position offers the chance to work in a fast-paced environment and influence customer engagement strategies.
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