VTC Technician

Responsibilities

• Coordinates with customer to ensure equipment is operational.
• Sets up and operates VTC equipment.
• Establishes end‑to‑end secure and non‑secure connectivity to support conferences.
• Establishes proper cable connections and routing to various audio/visual and communication links.
• Adjusts sound and light levels for optimum performance and customer comfort.
• Troubleshoots VTC and connectivity problems with local and distant technical control facilities and help‑desks to restore communication and resolve poor reception/transmission issues.
• Troubleshoots equipment; configures modems and data timing and transfer rates.
• Resolves connectivity problems with technical personnel.
• Performs weekly maintenance on all associated VTC equipment.
• Operates, administers, and maintains the VTC Bridge, manipulating it to provide technical support for all VTC circuits attached.
• Performs other duties and assignments as required.

OMDAC‑SWACA

Company‑paid housing and transportation, completion bonus and tuition reimbursement program.

• Active Secret Clearance required.
• High School diploma or GED required.
• One year related academic study above the high school level may be substituted for one year of experience, up to a maximum of a 4‑year bachelor’s degree for three years of general experience.
• Minimum five years experience in Video Teleconferencing or Audio Video Productions.
• Must be able to work rotating shift schedules providing 24‑hour day/7‑day week coverage.
• Experience with a customer‑service oriented company.
• One year related experience may be substituted for one year of education if a degree is required.
• Must satisfy all host country requirements to legally work in the host country, including obtaining and maintaining a host nation visa and host nation driver’s license.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.