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Senior Help Desk Specialist - B2C Tech Support
Job in
Kuwait City, Kuwait
Listed on 2026-08-17
Listing for:
Ooredoo Qatar
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Ooredoo Kuwait is seeking a Senior Executive, Help Desk to provide first-line technical support for B2C customers. You will handle escalated issues from the Customer Care team, perform troubleshooting on DSL, GPON, and WiFi, and coordinate with Technology and other departments.
The role requires 2–3 years of experience, strong English and Arabic skills, and the ability to maintain high service levels while delivering excellent customer care.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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